THUO, J. K. Extent of Technology Application in Customer Relationship Management Practices of Commercial Banks in Kenya. Eastern Africa Journal of Contemporary Research, [S. l.], v. 1, n. 1, p. 1–10, 2019. Disponível em: https://eajcr.org/index.php/eajcr/article/view/8. Acesso em: 4 may. 2024.